Service, maintenance and machine overhaul

A team of 170 trained employees with many years of practical experience quickly responds to emergency situations. Or keeps them to a minimum thanks to competence in the field of maintenance.

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Breakdowns are the worst

They can prove to be very problematic. And their unprofessional handling can generate even more problems.

Osoba
Stoppages generate costs

Every breakdown poses a risk of work stoppages. These generate costs that are often even difficult to estimate.

The service company has already stopped existing

When a service has unexpectedly ended their professional operation, the guarantee for services rendered generally becomes worthless. And after all, machines and equipment do not stop working when the service technicians do.

Repairs require additional costs

In addition to the service charge or machine repair, are there additional costs? Without professional diagnosis and a reliable valuation, such situations unfortunately still occur.

Long breakdown response times make the situation worse

When losses are literally increasing by the minute, because production is already stopped and there is no contact with service technicians, the situation worsens with every second.

Incompetent service poses a serious risk

To repair industrial equipment safely and effectively, you need the adequate knowledge combined with practical experience and skills.

Incompetent workers love botch-ups

Lack of competence contributes to makeshift repairs and introducing unprofessional solutions. This in turn creates danger and usually generates additional costs.

Proster gives you the peace of mind

You can count on us in any, even in the most disastrous situation. We will give you peace of mind because:

  • We are aware that any stoppage is a cost

    We therefore try to prevent it at all costs, or, if that turns out to be impossible, to reduce the time of stoppage to a minimum.

  • Our employees are specialists

    The average work experience in our company is eight years. The knowledge and experience gained during this time can hardly even be estimated.

  • We react as quickly as possible

    We are confident that we will remove the fault, which is why we respond quickly. Moreover, we can write the response time for reporting a breakdown into our contract.

  • You know the costs before any work starts. All costs.

    Before we start the work, we provide you with the total costs of our service including prices for parts and materials.

  • We have been operating for 37 years

    We have a long-term partnership with our customers. We continue to grow and invest, first and foremost in our employees, but also in the company.

  • We are the experts

    We work in accordance with the highest standards and based on materials of global brands, guaranteeing the certainty of the achieved effect and reliability.

For many years: the Proster service

Customers had plenty of time to convince themselves
of the competence of our service technicians.

We are proud to support their development with professional training
and a park of specialised machinery and dedicated devices.

 

an average of 50 000

kilometres are driven per year in response to customer breakdowns

91%

of breakdowns are rectified or diagnosed immediately on the first visit to the customer.

100 000

components installed

Pioneer of outsourcing
in industrial plants.

At one of our partners, we have been continuously providing maintenance outsourcing services since 1997. We were one of the first to introduce such a solution to Polish companies.

30%

less downtime thanks to maintenance-led operations carried out by us

25+

years of experience in maintenance outsourcing

Your needs
- our solutions

Let’s meet for a free consultation
in a convenient online format and talk about the challenges you face.

Even if they are not yet fully specified.

Consultation

Benefits of cooperation

We offer expert service, maintenance services
and professional overhaul and repair of machinery. By choosing Proster, you gain:

  • Fast response time to a breakdown

    We do not delay in responding to any report. Service technicians will arrive as soon as possible.

  • Measurable savings

    Efficient and, above all, professional repairs will quickly rectify any breakdowns and bring industrial machinery or equipment back into service for the long time.

  • Service at the highest level

    Our service technicians are certified specialists, having undergone numerous training courses and thousands of man-hours spent repairing various breakdowns

  • Certainty of fault resolution

    Competent service technicians are a true guarantee of the successful elimination of a breakdown or repair of the equipment.

  • Professional consultancy

    Our experts are always at your service. You will therefore gain expert support on a range of issues relating to your machinery.

  • Partnership for the years

    We build lasting, long-term partnerships in which we support our customers in many areas of business.

Step by step - check how we work

The smooth implementation of such large projects requires well considered workflows. Here is our way of doing things, perfected over the years
and proven in practice.

1

Local inspection

Local inspection

2

Pricing of work and materials or service

You will receive a price quote for the repair, including the cost of labour and parts. Or the price of the maintenance service.

3

Signing the contract

After your approval, we can sign a contract and start our collaboration.

4

Implementation

We repair the equipment or undertake maintenance activities

5

Tests

In the case of service, we test the repaired equipment before returning it to service.

Business partners
about our colaboration

Ikona

The automated packing and palletising line allows our production lines to reach their full capacity. All activities, requiring physical labour are performed by appropriate robots, ensuring safety and ergonomics for production line operators.

Jakub Raczyński,

Deputy Director for Production at Efekt Plus

Ikona

We decided to cooperate with PROSTER because of its good customer feedback and recognition in the market. Based on our experience and cooperation in launching the pilot production line, we can confidently recommend PROSTER company as a reliable and trustworthy business partner. The team proved to be a group of specialists and creative enthusiasts. We highly appreciate the quality of the services they provide. The analysis of needs, the design stage and the actual realisation all went very smoothly. We can confirm that by choosing PROSTER, we can be sure of picking the best solution - the line has been adjusted to our individual needs. Constant availability, commitment to our company's projects and the high competence of the staff are the distinguishing features of PROSTER

Szczepan Haber,

BLACHOTRAPEZ Plant Manager

Ikona

The work commissioned was carried out in a fully professional manner and in accordance with Ruukki's expectations. PROSTER is characterised by reliability and a sound commitment to the work performed. The order was completed efficiently, accurately and on a timely manner. We recommend PROSTER as a competent and trustworthy contractor offering services of a high quality.

Rafał Chwał,

Process Engineer Ruukki Polska Sp.z.o.o.

We answer your questions

How long will the repair take?

It all depends on the complexity of the problem. Once the audit has been completed, we will be able to diagnose the source of the trouble and inform you of the estimated service time, with 91% of failures being rectified on the first visit.

Do you perform comprehensive maintenance?

Of course, from audit, consultancy, to maintenance, inspection, repair, refurbishment. We were one of the first to introduce such a solution to Polish companies.

How much will it cost?

We will present all costs once we have seen the breakdown and, in the case of maintenance, we will present the total cost of service to you before you sign the contract.

Are your employees qualified to conduct service and maintenance repairs?

We have experts with the right competence and vast experience in the industry. The average work experience in our company is eight years, and the knowledge and experience gained during this time can hardly even be estimated.

In which areas can I count on UR and service from your side?

We specialise in maintenance and service in the fields of automation, robotics, mechanics and electrics of industrial plants.

How long will the repair take?

It all depends on the complexity of the problem. Once the audit has been completed, we will be able to diagnose the source of the trouble and inform you of the estimated service time, with 91% of failures being rectified on the first visit.

How much will it cost?

We will present all costs once we have seen the breakdown and, in the case of maintenance, we will present the total cost of service to you before you sign the contract.

In which areas can I count on UR and service from your side?

We specialise in maintenance and service in the fields of automation, robotics, mechanics and electrics of industrial plants.

Do you perform comprehensive maintenance?

Of course, from audit, consultancy, to maintenance, inspection, repair, refurbishment. We were one of the first to introduce such a solution to Polish companies.

Are your employees qualified to conduct service and maintenance repairs?

We have experts with the right competence and vast experience in the industry. The average work experience in our company is eight years, and the knowledge and experience gained during this time can hardly even be estimated.

Kamil Pyzdek

Service Manager

Your needs
- our solutions

Let’s meet for a free consultation
in a convenient online format and talk about the challenges you face.

Even if they are not yet fully specified.

Consultation
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